Users' questions

What is Cosmote Greece?

What is Cosmote Greece?

known as just Cosmote is the largest mobile network operator in Greece. The company is headquartered in Athens and is a fully owned subsidiary of the Hellenic Telecommunications Organization (OTE), the incumbent telecommunications provider in Greece.

Is Cosmote free?

Monthly free usage is provided only for the subscriber’s own use. Any commercial use or resale of COSMOTE’s provided services ,through COSMOTE rateplans, to third parties, natural or legal entities is explicitly prohibited.

How do you load a Cosmote card?

Loading your card is easy You can easily load and reload your Card: at Cosmote stores (by depositing cash to the Card account or using a credit or debit card issued by any bank); via the Cosmote Prepaid mobile app (transfer from an account linked to NBG i-bank Pay service);

How do I check my Cosmote balance?

Provided that the prepaid connection is listed under your own T.I.N., go to My COSMOTE and without login, easily and instantly, you can see the available balance in talk time, MB and sms as well as in cash.

Is Cosmote Internet down?

Cosmote.gr is UP and reachable by us.

Who owns OTE Greece?

Deutsche Telekom
OTE

Type Anónimi Etaireía
Total equity €2.140 billion (2020)
Owner Deutsche Telekom (48.3%) Government of Greece (5.7%) Institutional investors (38.9%) Private investors (6%) Own shares (1.1%)
Number of employees 16.291 (2020)
Subsidiaries Cosmote Cosmote TV OTEGlobe Germanos Group OTE Plc

Does Cosmote work in the UK?

Free Roaming is valid in: Austria, Belgium, Bulgaria, France, French Guiana, Germany, Gibraltar, Guadeloupe, Denmark, Estonia, United Kingdom, Ireland, Iceland, Spain, Italy, Croatia, Cyprus, (LA) Reunion, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Martinique, Norway, Netherlands, Poland, Portugal, Romania.

How do I turn on roaming on my Cosmote?

In order to have cost control of their bill, they must request activation of COSMOTE Roaming Data Limit service, via SMS to 1256, writing the desired usage limit as text, or by calling the Customer Service Fixed & Mobile OTE Group of companies, at +306971013888 for Residential Customers and at +306971013818 for …

How do I turn my Cosmote app to English?

Click again on “Languages”, this is the first option at the top of the Cosmote Xplore, screen, usually with Chinese characters. 5- Fifth step: Press the + “Add a language” button to add a new language to the Cosmote, a list of suggested languages will appear and below the rest of the languages.

How do I change my Cosmote app to English?