How do I connect my Vonage to my modem?

Take the Ethernet cable provided by Vonage and connect one end to the blue Internet port on the Vonage Box phone adapter and connect the other end to your modem’s Ethernet (LAN) port. Plug the power cord of your modem back into a power source.

Why Vonage is not working?

Reboot your Vonage adapter. Unplug the power on your network devices (modem, router, and Vonage adapter). Confirm that all the cables are properly and securely connected between the services. Wait at least 30 seconds. Plug power back into the device directly connected to the modem (router or Vonage adapter).

How do I fix my Vonage device?

Disconnect the power cord AND the telephone cord from the back of your Vonage adapter. Unplug the power to the main base of your telephone, wait a few seconds and plug it back in. Reconnect the power to the Vonage adapter and let it restart. Reconnect the telephone cord to the Vonage adapter and check for a dial tone.

Can Vonage be connected wirelessly?

Some Vonage phone adapters support wireless capability, which enables you to access the Internet by multiple computers and wireless devices. Disconnect your existing router and use the wireless capability of your Vonage telephone adapter.

Does Vonage work with DSL?

To use Vonage service you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. You must arrange for Internet service from an Internet Service Provider (ISP) in your area. NOTE: Vonage does not recommend or support using satellite or wireless Internet technology.

Can I connect Vonage to my computer?

Vonage Desktop seamlessly integrates all the functionalities of your Vonage business phone system with your computer, whether it’s a Mac or PC. You can use Desktop with a headset or with your laptop’s built-in microphone and speaker. Send and receive text messages and calls to any U.S. number using your Vonage number.

How do I unlock my Vonage adapter?

Wiping the Vonage settings. Disconnect the WAN interface from your router and use the “b” command to boot the adapter again. Wait until the ATA starts up and hit Enter on the console. You will be presented with a login prompt. Enter Admin for the username and the password decoded earlier.

How do I activate my Vonage device?

New Customer During activation, you select a calling plan and a telephone number, and provide your 911 address and valid payment information. Go to www.vonage.com/retail-subscribe. Click ACTIVATE ACCOUNT. Follow the prompts to sign up for service and activate your adapter.