Users' questions

Has the EBB program ended?

Has the EBB program ended?

Households enrolled in the EBB Program as of December 31, 2021, will continue to receive their current monthly benefit until March 1, 2022. Resources and FAQs below are about the EBB Program and will be updated soon to reflect the ACP. They will continue to receive their full EBB benefit until March 1, 2022.

What is ebb program?

The Emergency Broadband Benefit (EBB), a program created by Congress in response to the COVID-19 pandemic. EBB will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands.

How can I get help with my electric bill in Illinois?

Utility Bill Assistance – Illinois Department of Commerce and Economic Opportunity. The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services. Call the LIHEAP Hotline at 1-877-411-WARM (9276).

How long will the ebb benefit last?

You will continue to receive your full Emergency Broadband Benefit until March 1, 2022. Households that are eligible for the Affordable Connectivity Program and not located on qualifying Tribal lands will see their benefit change to a maximum of $30 per month after that date.

Can I change my ebb provider?

A. Yes, consumers can request EBB Program benefits from a provider that participates in the EBB Program. Consumers can request EBB Program service from any participating service provider – they are not required to stay with their existing provider. Q.

How much is the average electric bill in Illinois?

The EIA, the statistical arm of the Department of Energy, reported that Illinois’ average monthly bill, $94.98, in 2018 fell well below the national average of $117.65. In fact, Illinois has the seventh lowest average bill in the country. Utah, the cheapest, is at $77.25, and Hawaii tops the list with $168.13.

How do I transfer my ebb benefit?

To move your benefit to a different provider, simply contact the new provider and ask that they transfer your benefit. You do not need to cancel the benefit, or your service, with your current benefit provider before requesting the transfer.

What does cap mean on a PECO Bill?

Customer Assistance Program Customer Assistance Program (CAP) PECO’s Customer Assistance Program (CAP) can give you a monthly credit on your PECO bill. The credit is based on your household’s gross income and energy use.

What is the Customer Assistance Program (CAP)?

PECO’s Customer Assistance Program (CAP) provides a monthly credit for eligible low income customers. The credit is based on the customer’s total household gross income and energy usage.

Why is CSD Working to expedite the release of CAPP assistance?

To expedite the release and distribution of CAPP assistance to eligible Californian utility customers, CSD is working closely with the state’s energy utilities. There are four distinct phases of CAPP implementation that are required for energy utilities participating in the program. CAP​P IMPLEMENTATION STATUS​​​

How does CSD distribute Capp applications to energy utilities?

CSD has released the results of the Utility Survey and CAPP allocations via CAPP Program Notices. CSD distributed CAPP applications to energy utilities following the release of arrearage data and allocation determinations. After the release of applications, utilities will have 60 days to complete and submit a CAPP Application to CSD.