Who uses GLPI?

Who uses GLPI?

Number of assets managed with GLPI: 60000 It is one of the world’s principal distribution groups (337,900 employees) with a presence in France and 15 countries. Currently GLPI is used by Auchan in Poland.

What is GLPI ticketing system?

GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or “Free IT Equipment Manager” in English) is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License.

Is GLPI free?

GLPI is a free (as in “free speech” not as in “free beer”!) asset and helpdesk management solution accessible from a web browser built to manage all you asset management issues, from hardware components and software inventories management to user helpdesk management.

What is GLPI tool?

GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.

How do I backup my GLPI?

Create a backup of your GLPI installation

  1. Select your database in the left pane.
  2. Select the Export tab.
  3. Choose Custom.
  4. For Compression, choose gzipped.
  5. Click the Go button.

How do I update my GLPI?

Download latest GLPI version. Ensure the target directory is empty and extract files there. Restore the previously backed up config , files , marketplace and plugins directory. Then open the GLPI instance URI in your browser, or (recommended) use the php bin/console db:update command line tools.

How do I check my GLPI version?

GLPI – Check for a newer version not working You can find the feature under found in Administration > Maintenance or Setup > Automatic action > checkupdate.

What is asset management in desktop support?

IT asset management (ITAM) is the process of identifying, discovering, procuring, managing, monitoring and disposing all the company-owned data, devices and software elements present in an enterprise’s network.

What is FusionInventory agent?

FusionInventory Agent is an application designed to help a network or system administrator to keep track of the hardware and software configurations of devices. It performs a wide range of management tasks, such as local inventory, software deployment or network discovery.

How do I backup and restore my Glpi?

First, download latest GLPI version and extract files. GLPI update process is then automated….backup your database;

  1. backup your database;
  2. backup your files directory;
  3. backup your configuration (especially your GLPI key file config/glpi. key or config/glpicrypt. key if present).